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Attendance

Attendance stats and retention

Spot drop-off members and measure presence rate per club / discipline.

Updated May 23, 2026

Attendance stats

The attendance report aggregates marked attendance over a period to give you a bird's-eye view.

Open the stats

Admin panel → Attendance → Statistics.

Key indicators

Indicator Computation Watch for
Overall presence rate present / expected Monthly trend
Drop-offs members with >3 absences in 4 weeks Churn risk
Top regulars leaderboard Candidates for assistant / board roles
Presence by day histogram Optimize under-filled slots
Presence by discipline comparison Classes to reinforce / cut

Filters

  • Period: 7d, 30d, quarter, year, custom.
  • Club, discipline, coach, plan, tag.

Use case — detect churn before it happens

A member skipping several classes in a row is a strong disengagement signal.

  1. Filter Drop-offs (>3 absences / 4 weeks).
  2. Generated list: export to CSV or use Targeted email.
  3. Send a personal message: "Haven't seen you in a few sessions, everything OK?"
  4. Measured effect: just reaching out reduces churn meaningfully.

Use case — decide to open a new slot

Your Wednesday 7pm adult class is at 95% capacity. You're considering a Tuesday 7pm.

  1. Stats by day: confirm Wednesday is saturated over the last 8 weeks.
  2. Stats by member: how many are only on Wednesday (can't make another day)?
  3. If many, Tuesday picks up either newcomers or transfers.
  4. Quick poll via Communication to Wednesday's regulars.

Use case — underused coach

A coach averages only 4 members per session.

  • Filter by coach.
  • Compare with the others.
  • Decide: promote his slots, move him to a different day, rethink the offering.

Raw data

Export every attendance entry over a period to CSV for external analysis (Excel, Looker Studio, etc.). Format: one row per (member, session) pair.

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