Send a targeted email

The Communication panel lets you write an email and broadcast it to a subset of your members: those of a club, a discipline, a status, or everyone. Useful for closures, churn re-engagement, event invites.

This guide walks you through the two-step composer.

Where to find it

Admin panel → Communication → Broadcast.

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Step 1 — Pick your audience

Start by telling Kimono who will receive the message. All filters combine: leave one empty to skip that constraint.

The counter at the bottom of the block updates live and tells you how many recipients will be contacted.

Filter	What it does
Member status	Active, Trial, Unpaid, Suspended, etc. Multi-select
Clubs	Empty = every club. Selected = only these
Disciplines	Empty = all. Selected = only practitioners of these arts
Include kids	On: minors get the message via their parent. Off: adults only
Recipients	Live counter: how many people will get the email

💡 Tip: watch the counter. If you see "24 recipients" when you expected 200, your filter is likely too narrow.

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Step 2 — Write the message

Type the subject (the line in the inbox) then the body.

Content is sent as-is, wrapped in the header + footer layout configured for your organization.

• Subject: short, descriptive. Avoid ALL CAPS and emoji overload (spam triggers).
• Message: free text. Use blank lines to breathe.

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Step 3 — Send

Click Send broadcast at the top right. Kimono confirms and redirects you to history. Each send uses 1 email credit per recipient (see Buy an email pack if your quota is low).

Real-world examples

Closure announcement

The club closes for the holiday week.

• Status: Active
• Clubs: all
• Subject: Club closed — week of December 25
• Body: closure dates, reopen, season wishes.

Re-engage drop-offs

You spotted members absent for 4 weeks via the attendance stats.

• Status: Active
• Tag: Drop-off (created manually after analysis)
• Subject: We missed you 👋
• Body: short personal message + link to upcoming classes.

Float a new slot

• Discipline: BJJ
• Status: Active
• Subject: New Tuesday-evening BJJ — quick poll
• Body: pitch the project + Google Form link to gauge interest.

History and tracking

Under Communication → History:

• Send date and time.
• Recipient count.
• Status (sent / error).
• Message preview.

You can also duplicate a past send to reuse it as a template.